Terms, Conditions & Community Standards
Last updated 15 September 2026
These are the terms you agree to by creating an Out There Together account, and the standards every member is expected to follow. Together with our privacy policy, they're the whole agreement between you and us.
Part 1 — Terms and conditions
1. Who we are, and what this agreement covers
Out There Together is a cruise discovery and social planning app for LGBTQ+ travellers, operated by Blockbeam Ltd of 6 Moulton Close, Knutsford, WA16 8BJ, United Kingdom ("Out There Together", "we", "us").
This agreement applies from the moment you create an account. If you don't agree to it, please don't use the app. Part 1 covers the legal basics; Part 2, our Community Standards, sets out in plain terms how we expect members to treat each other — both are part of the same agreement, and breaching either can lead to the enforcement action described in section 6.
2. Who can use Out There Together
You must be 18 or over to hold an account. By creating one, you confirm that you are.
You must also be able to form a binding agreement with us — for example, you're not doing so on behalf of an organisation you're not authorised to represent, and you're not barred from using the app under any law that applies to you.
We built Out There Together for LGBTQ+ travellers and the community around them. Anyone who shares that space respectfully is welcome, whatever their own identity.
3. Your account
- One account per person. Accounts are personal to you and can't be transferred, sold or shared.
- Keep your sign-in details to yourself, and tell us straight away at hello@outtheretogether.com if you think someone else has access to your account.
- Keep your profile accurate. You're responsible for what you post and for anyone who signs in as you.
- Identity verification, where you choose to complete it, unlocks certain features (for example, seeing who else is going on a sailing before you've joined). We explain in the app what verifying involves and what it's used for.
- You can close your account at any time — see the privacy policy for how, and what happens to your data.
4. What Out There Together is — and isn't
Out There Together helps LGBTQ+ travellers find sailings, find each other, and plan a cruise together before they book it. A few things follow from that:
- We are not a travel agent, and we don't take payments. When you tap through to book a cruise, tour or activity, you're leaving Out There Together and dealing directly with the cruise line, seller or activity provider named on that page, under their own terms. We have no part in that booking, can't change or cancel it, and hold none of your payment details.
- We don't guarantee the accuracy of sailing details, pricing or availability. We compile what we show from published sources and do our best to keep it current, but the seller's own page is always the one to check before you commit to anything.
- We don't guarantee who will be aboard, or that any sailing, crew or meetup will go ahead. Out There Together shows you who has expressed interest; whether a group actually comes together, and what happens if it sails or not, is between the members involved.
- Some things you see in the app — for example, tours and activities at a port of call — are supplied by third parties such as Viator. See our affiliate disclosure for how those links work and how we're paid.
5. Content you post
"Content" means anything you add to Out There Together: your profile, photos, messages, meetup listings, and anything else you write or upload.
- You keep ownership of what you post. By posting it, you give us a licence to store it, display it to the other members it's meant for (for example, a message to your sailing chat, or a crew you belong to), and process it as our privacy policy describes, for as long as your content exists on the app.
- You confirm that you have the right to post what you post — your own photos and your own words, not someone else's.
- Content has to meet the Community Standards in Part 2 as well as any specific rule in this Part.
- We may remove content, or limit its visibility, if it breaches these terms — see section 6.
- If you believe something posted on Out There Together infringes your intellectual property rights, tell us at hello@outtheretogether.com with enough detail to identify the content and we'll look into it.
6. Reports, suspension and termination
See section 8 of Part 2 for how reporting and enforcement actually work day to day. The legal position behind it:
- We may remove content, restrict a feature, or suspend or permanently close an account, where we reasonably believe these terms or the Community Standards have been breached, or where we believe it's necessary to protect the safety of our members. We try to be proportionate — a first, minor issue is treated differently to something that puts someone else at risk — but for anything that looks like it could put a member's safety at risk, we may act immediately and explain afterwards rather than before.
- Where we suspend an account, we will email the address on file. That email states only that the suspension is for a breach of these terms, conditions and community standards, without going into the specific reason — we don't publish the details of a report or the outcome of a moderation decision, in part to protect anyone who reported something.
- If you think a suspension or removal was a mistake, contact hello@outtheretogether.com and we'll look at it again.
- You can close your own account at any time; see the privacy policy.
- We may also stop offering Out There Together altogether, or withdraw a feature, with reasonable notice where we can give it.
7. Liability and disclaimers
We provide Out There Together as a way to find sailings and connect with other travellers — we don't organise, supervise or take responsibility for what happens on any sailing, at any meetup, or in any conversation between members. Meeting people from the internet, travelling, and going ashore in unfamiliar places all carry inherent risk that no app can remove; section 5 of Part 2 has specific guidance on staying safe, but the judgement calls in the moment are always yours.
To the extent the law allows, we exclude our liability for any loss arising from your use of the app, from another member's conduct, or from any third-party booking, tour or service you access through it. Nothing in this agreement excludes or limits liability where the law doesn't allow us to — for example, for death or personal injury caused by our negligence, or for fraud.
We provide the app "as is". We don't promise it will be uninterrupted, error-free, or that any particular feature will always be available.
8. Changes to these terms
We may update this agreement from time to time — to reflect a new feature, a change in the law, or something we've learned needs clarifying. If a change is material, we'll tell you in the app or by email before it takes effect. Continuing to use Out There Together after a change takes effect means you accept the updated terms.
9. Governing law
This agreement is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from it — without affecting any right you have as a consumer to bring a claim in your own country's courts.
10. Contact
Questions about these terms: hello@outtheretogether.com. Blockbeam Ltd, 6 Moulton Close, Knutsford, WA16 8BJ, United Kingdom.
Part 2 — Community standards
The idea in one line: Out There Together exists because LGBTQ+ people don't always feel safe being themselves while travelling. Every standard below exists to protect that — for you, and for everyone else on the app.
1. Respect and harassment
Disagreement and banter are part of any social space, and we're not asking anyone to agree with everyone. What isn't welcome:
- Hate speech, or attacking someone for who they are — their sexual orientation, gender identity or expression, race, ethnicity, nationality, religion, disability, age, or any other protected characteristic. This applies with zero exceptions inside our own community too: biphobia, transphobia, and putting down other parts of the LGBTQ+ community are treated exactly the same as any other form of hate speech, not as banter.
- Deliberately using the wrong name or pronouns for someone after they've told you the right ones, or deliberately revealing a former name someone has moved away from.
- Bullying, sustained unwanted contact, pile-ons, or targeting someone across multiple chats or sailings after they've asked you to stop.
- Threats of violence, or celebrating violence against any person or group.
2. Be who you say you are
- Your profile should represent a real person — you. No impersonating someone else, including a celebrity, a public figure, or another member.
- No fake or duplicate accounts. If you need a fresh start, close your old account first.
- Use your own photos. A profile built entirely from stock or stolen images, or one that misrepresents who you are to build trust before asking for something (romantic, financial or otherwise), is a form of deception we take seriously — see section 6 on scams.
3. Protecting each other's safety and privacy
This matters more here than on a general social app, because being visibly LGBTQ+ carries real risk in some of the places our members travel through.
- Never out anyone. Don't share, screenshot or repeat anything that reveals another member's sexual orientation, gender identity, HIV status, or anything else they've shared in confidence, outside the context they shared it in — including to other members, and especially outside the app entirely. What someone tells a sailing chat or a match is theirs to share further, not yours.
- Don't share another member's personal details — full name, workplace, home address, phone number, or anything else that could identify or locate them offline — without their clear agreement.
- Don't screenshot a private conversation and post or forward it without the other person's agreement.
- If a sailing calls at a port in a country where being openly LGBTQ+ carries legal risk, the app flags this on that sailing's itinerary. Read those notices, and be thoughtful about what you post, wear, or say publicly while ashore there — for your own safety and everyone travelling with you. This is guidance, not a guarantee of safety; local law and conditions can change, and you're responsible for your own decisions ashore.
4. Nudity, sexual content and consent
Out There Together includes a feature for members to indicate romantic or sexual interest with people they choose to. That doesn't change what's acceptable in shared, visible spaces of the app:
- Profile photos, display names and anything visible to members generally must not contain nudity or sexually explicit imagery.
- Never send unsolicited sexual images or messages. If someone hasn't invited that conversation, don't start it — and stop the moment you're asked to.
- Never share an intimate image of someone else without their explicit agreement to that image being shared, under any circumstances. This includes an image someone shared with you privately and trusted you to keep private.
- No content involving minors, in any form, under any circumstances — this is reported to the relevant authorities as well as enforced on the app.
- No soliciting or advertising commercial sexual services.
5. Meeting in person — on board and ashore
Crews, meetups and sailing chats exist to help you actually meet people, which is the whole point of Out There Together — and also the moment these standards matter most in practice.
- Meet publicly at first, tell someone else where you're going, and trust your own judgement over anyone's persistence — this applies on board just as much as ashore.
- A meetup listing should describe honestly what it is. Don't use a public meetup listing as a way around the standards in section 4.
- Respect a "no". Someone declining to meet, to keep talking, or to go further than a conversation is the end of it, not a negotiation.
- Being on the same ship doesn't reduce anyone's right to say no, to walk away, or to report a concern — including to the ship's own crew, if something happens on board that needs their attention.
6. Scams, spam and commercial activity
- No asking other members for money, gifts, cryptocurrency or financial help — including on behalf of a "family emergency", investment opportunity, or anything else. Legitimate romantic or platonic interest never comes with a funding request.
- No advertising, promoting a business, or recruiting for a scheme, unless you've agreed that with us first.
- No mass messaging, chain messages, or using Out There Together to build a following or a list for use elsewhere.
7. Illegal activity and content
Don't use Out There Together to plan, promote or carry out anything illegal under the law of the country where the activity would take place, including drug dealing, human trafficking, or any activity intended to defraud someone.
8. How we enforce these standards
- Report it. Every profile, message and meetup has a way to report a concern, and you can block or mute anyone at any time — blocking and muting don't require a report and take effect immediately for you.
- We review every report. Depending on what we find, the outcome ranges from no action, to a warning, to removing specific content, to suspending or permanently closing the account responsible.
- We act on severity, not just on volume. A single serious report (a safety threat, an intimate image shared without consent, content involving a minor) is treated as urgent regardless of whether anyone else has reported the same account.
- A suspended or closed account is emailed to say so, citing a breach of these terms, conditions and community standards, without publishing the details of the report that led to it.
- You can appeal. If you believe a decision about your account was wrong, email hello@outtheretogether.com and someone will look at it again — this isn't automated.
- We keep a record of reports and moderation decisions so we can spot repeat behaviour, as explained in our privacy policy.